"What I learned building a 6-stage lead capture flow (and why I stopped letting the model control the logic)" from Reddit r/saas, ranked #7. By palindrome___, 2 score, 3 comments. Data from Daily Trends.
What I learned building a 6-stage lead capture flow (and why I stopped letting the model control the logic)
- Rank
- 7
- Subreddit
- r/saas
- Author
- palindrome___
- Score
- 2
- Comments
- 3
- Posted
- 3/22/2026, 9:42:54 PM
- Snapshot
- 3/23/2026, 12:00:00 AM
Links
Content
I've been building a conversational lead capture tool and wanted to share one technical decision that made a huge difference. Early on, I let the language model decide when to ask for the visitor's email. The logic was: "it'll figure out the right moment." It didn't. Some conversations asked for email on message 2 (way too early). Others went 15 messages deep without ever asking (it got "stuck" being helpful). Edge cases everywhere. The fix: a rules-based conversation flow. 6 stages: Engage → Deepen → Capture → Qualify → Convert → Assist. The model generates the actual words. Natural, conversational language. But a fixed set of rules controls WHEN stage transitions happen. The model never decides flow logic. Result: → Consistent experience across conversations → The email ask always comes after value has been delivered → Each stage is independently testable → Way fewer edge cases The broader lesson: language models are great at writing. They'r...