"Who actually decided to buy your APM tool, and what pushed you over the edge?" from Reddit r/saas, ranked #17. By datacionados94, 1 score, 2 comments. Data from Daily Trends.
Who actually decided to buy your APM tool, and what pushed you over the edge?
- Rank
- 17
- Subreddit
- r/saas
- Author
- datacionados94
- Score
- 1
- Comments
- 2
- Posted
- 3/28/2026, 9:18:58 PM
- Snapshot
- 3/29/2026, 12:00:00 AM
Links
Content
We're trying to understand how performance monitoring actually gets bought inside SaaS companies and honestly struggling to find good answers. Like, does it come from an engineer who got burned by a slow query and went looking for something? A CTO who put it in the budget after an outage? Or is it usually someone joining from a bigger company and just bringing what they already knew? Also curious what the actual trigger is. A specific incident? A customer complaint? A compliance thing? Or just someone who cared enough to set it up proactively? And on the value side, what actually justified the spend when you talked about it internally? Saving engineering time? Protecting revenue from downtime? Something else? We've talked to a bunch of engineers and the technical pain is pretty clear. The business side is murkier. Would love to hear from people who've been in that buying conversation, on either side of it.